1. Be a Diligent, Respectful, and Caring Steward
2. Create a Collaborative Project Team Environment
3. Effectively Engage with Stakeholders
4. Focus on Value
5. Recognize, Evaluate, and Respond to System
Interactions
6. Demonstrate Leadership Behaviors
7. Tailor Based on Context
8. Build Quality into Processes and Deliverables
9. Navigate Complexity
10. Optimize Risk Responses
11. Embrace Adaptability and Resiliency
12. Enable Change to Achieve the Envisioned Future
State
1. Be a Diligent, Respectful, and Caring
Steward
Stewards act responsibly to carry out
activities with integrity, care, and trustworthiness while maintaining
compliance with internal and external guidelines. They demonstrate a broad
commitment to financial, social, and environmental impacts of the projects they
support.
- Stewardship encompasses responsibilities within
and external to the organization.
- Stewardship includes:
- Integrity,
- Care,
- Trustworthiness, and
- Compliance.
2. Create a Collaborative Project Team
Environment
Project teams are made up of individuals
who wield diverse skills, knowledge, and experience. Project teams that work
collaboratively can accomplish a shared objective more effectively and
efficiently than individuals working on their own.
- Projects are delivered by project teams.
- Project teams work within organizational and
professional cultures and guidelines, often establishing
their own "local" culture.
- A collaborative project team environment
facilitates:
- Alignment with Other organizational cultures and
guidelines,
- Individual and team learning and development,
and
- Optimal contributions to deliver desired
outcomes.
3. Effectively Engage with Stakeholders
Engage stakeholders proactively and to the
degree needed to contribute to project success and customer satisfaction.
- Stakeholders influence projects, performance,
and outcomes.
- Project teams serve other stakeholders by
engaging with them.
- Stakeholder engagement proactively advances
value delivery.
4. Focus on Value
Continually evaluate and adjust project
alignment to business objectives and intended benefits and value.
- Value is the ultimate indicator of project
success.
- Value can be realized throughout the project, at
the end of the project, or after the project is complete.
- Value, and the benefits that contribute to
value, can be defined in quantitative and/or qualitative terms.
- A focus on outcomes allows project teams to
support the intended benefits that lead to value creation.
- Project teams evaluate progress and adapt to
maximize the expected value.
5. Recognize, Evaluate, and Respond to
System Interactions
Recognize, evaluate, and respond to the
dynamic circumstances within and surrounding the project in a holistic way to
positively affect project performance.
- A project is a system of interdependent and
interacting domains of activity.
- Systems thinking entails taking a holistic view of
how project parts interact with each Other and with external systems.
- Systems are constantly changing, requiring
consistent attention to internal and external conditions.
- Being responsive to system interactions allows
project teams to leverage positive outcomes.
6. Demonstrate Leadership Behaviors
Demonstrate and adapt leadership behaviors
to support individual and team needs.
- Effective leadership promotes project success
and contributes to positive project outcomes.
- Any project team member can demonstrate
leadership behaviors.
- Leadership is different than authority.
- Effective leaders adapt their style to the
situation.
- Effective leaders recognize differences in
motivation among project team members.
- Leaders demonstrate desired behavior in areas of
honesty, integrity, and ethical conduct.
7. Tailor Based on Context
Design the project development approach
based on the context of the project, its objectives, stakeholders, governance,
and the environment using "just enough" process to achieve the
desired outcome while maximizing value, managing cost, and enhancing speed.
- Each project is unique.
- Project success is based on adapting to the
unique context of the project to determine the most appropriate methods of
producing the desired outcomes.
- Tailoring the approach is iterative, and
therefore is a continuous process throughout the project.
8. Build Quality into Processes and
Deliverable
Maintain a focus on quality that produces
deliverables that meet project objectives and align to the needs, uses, and
acceptance requirements set forth by relevant stakeholders.
- Project quality entails satisfying stakeholders'
expectations and fulfilling project and product requirements.
- Quality focuses on meeting acceptance criteria
for deliverables.
- Project quality entails ensuring project
processes are appropriate and as effective as possible.
9. Navigate Complexity
Continually evaluate and navigate project
complexity so that approaches and plans enable the project team to successfully
navigate the project life cycle.
- Complexity is the result of human behavior, system
interactions, uncertainty, and ambiguity.
- Complexity can emerge at any point during the
project.
- Complexity can be introduced by events or
conditions that affect value, scope, communications, stakeholders, risk, and
technological innovation.
- Project teams can stay vigilant in identifying
elements of complexity and use a variety of methods to reduce the amount or
impact of complexity.
10. Optimize
Risk Responses
Continually evaluate exposure to risk, both
opportunities and threats, to maximize positive impacts and minimize negative
impacts to the project and its outcomes.
- Individual and overall risks can impact
projects.
- Risks can be positive (opportunities) or
negative (threats).
- Risks are addressed continually throughout the
project
- An organization's risk attitude, appetite, and
threshold influence how risk is addressed.
- Risk responses should be:
- Appropriate for the significance of the risk,
- Cost effective,
- Realistic within the project context,
- Agreed to by relevant stakeholders, and
- Owned by a responsible person.
11. Embrace
Adaptability and Resiliency
Build adaptability and resiliency into the organizations
and project teams approaches to help the project accommodate change, recover
from setbacks, and advance the work of the project.
- Adaptability is the ability to respond to
changing conditions.
- Resiliency is the ability to absorb impacts and
to recover quickly from a setback or failure.
- A focus on outcomes rather than outputs
facilitates adaptability
12. Enable
Change to Achieve the Envisioned Future State
Prepare those impacted for the adoption and
sustainment of new and different behaviors and processes required for the
transition from the current state to the intended future state created by the
project outcomes.
- A structured approach to change helps
individuals, groups, and the organization transition from the current state to
a future desired state.
- Change can originate from internal influences or
external sources.
- Enabling change can be challenging as not all
stakeholders embrace change.
- Attempting too much change in a short time can
lead to change fatigue and/or resistance.
- Stakeholder engagement and motivational
approaches assist in change adoption.
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